How to React When Your Business Is Hit with Ransomware

by Stephanie Faris on Monday, December 26 6:00

Ransomware is a growing problem for both consumers and businesses. According to a report from Carbon Black, ransomware is on the rise, with one-third of organizations at risk of an attack in any 90-day period. Unfortunately, despite the fact that experts have repeatedly cautioned that device owners should never pay ransomware extortionists, a recent study from IBM Security revealed that 70 percent of ransomware-infected businesses have paid the ransom to get their data back.

When a device is infected with ransomware, it seizes the entire computer, telling its owner that paying the fee is the only way to get it back. Unfortunately, there is no guarantee of this. An infected person could pay, only to find a request for more money follows the first. If a business does pay, attackers are only encouraged to continue. When a ransomware incident occurs, there are measures a business can take that will allow them to keep their money and possibly save their valuable data.

Check for Backups

Your business should be running regular backups of all of the work-related files on your network. If you re a small operation, you can use an online backup service to safeguard each of your devices for a minimal fee. You may be able to restore your computer to original settings and find all of your files, but even if you can t, your backup will allow you to easily recover everything.

Enter Safe Mode

Even if your PC is completely locked, you may be able to access it by going into safe mode. Once in, you can run a virus scan. If you can take the steps outlined in this guide, you may be able to remove the files without paying a dime. To ensure this step works, however, you should carefully choose the best antivirus software and ensure it updates on a regular basis. Often the best way to protect yourself is to take measures well in advance of your ransomware attack.

Run a Decryptor

Your antivirus software provider could have a tool that you can use to repair the problem. Kapersky s Ransomware Decryptor provides anti-malware for the most popular ransomware instances. You ll need to remove the malware first using Kapersky s software, then run the decryptor tool. This could be the only measure you need to take to get your computer back in working order.

Hire a Third-Party Service

Even though a professional PC repairperson can be more expensive than paying the ransom, you ll know a skilled technician is doing everything it takes to ensure your computer is safe. This person may also be able to help you put measures in place to prevent another instance of ransomware. If you don t have a provider you use regularly, look for highly-rated local businesses that promise virus removal among their services.

A ransomware alert can be terrifying but for businesses that run daily file backups, they likely only mean a minor inconvenience. Businesses should also ensure they have updated virus protection software and have regular cyber safety refresher courses to prevent a variety of security threats.