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“I wanted to express my gratitude and thanks for a job well done. We reached out to NCWS to help us move a data center from Massachusetts to Pittsburgh. The move involved multiple trips and a very short period of time. Your team was very professional throughout all phases of the move. This included the preliminary walkthroughs, un-racking, packing, physical move of stand-alone servers and racked servers and setting everything back up 650 miles away. We also moved the associated offices and your team took care of all our e-Wasting needs, including full documentation of equipment and certificates of destruction for all hard drives.
The job had many challenges, including multiple reschedules, and your team stayed with us and saw the move through to the very end. We were especially pleased with the fact that the team that packed and shipped the equipment in Massachusetts traveled to Pittsburgh and was waiting at the destination to unpack and setup everything. We were able to meet all our deadlines and have everything operational. We started COB on Thursday and finished mid-morning Sunday. The relocated datacenter was up and running for the start of business on Monday. This would not have happened without your knowledge and expertise. Thanks again Shawn ”
Daniel A Polaski, PMP
Trying to find the right datacenter relocating movers has its challenges. More than 80% of companies say they deliver superior customer service but only 8% of people think these same companies do. National Computer Warehouse Services (NCWS) help The Maryland State Archives (MSA) bridge that divide, and made our customer experiences with NCWS a great asset to the Agency.
The Maryland State Archives chose National Computer Warehouse Services movers to relocate our disaster recovery and business continuity datacenter. MSA has a combined data storage capacity of 1.2 Petabytes of replicated data. NCWS assisted MSA providing highly qualify personnel in relocating our storage arrays. In addition NCWS needed to dismantle and move tape libraries and UNIX platforms.
NCWS Movers went above and beyond for this move. They moved and organized existing computer equipment in the old facility before the move even took place. Every time we would add an additional task, such as extra servers to be moved for decommissioning, they followed through and completed the task.
Shawn Simon and his staff provided excellent pre-planning along with outstanding packaging and care for some of our legacy platforms which required a bit more attention.
I would highly recommend National Computer Warehouse Services; very accommodating, and flexible as well.
Reginald C. Shorter – Deputy Chief Information Officer
I received excellent feedback regarding your services both in Toronto and at MPK. Wanted to say thank you for the excellent work. We ll be sure to be in touch whenever we have more office moves and decommissions. -Olivier Desmet, AV/VC Deployment Engineer, Facebook, Inc.
Completed FB Projects: April 2016 Chicago, IL to Menlo Park, CA March 2016 Toronto, ON to Menlo Park, CA January 2016 Boston, MA to New York, NY March 2015 Vancouver, BC to Menlo Park, CA
"Preparing, transporting, setting-up and dismantling the annual PJM Operator Seminar was always a huge task.
Many weeks on the road traveling to different locations to train 600 plus students with laptops, portable walls, monitors, network systems, projectors, and so much more equipment with wires and cords that connected it all.
Then PJM partnered with NCWS. Shawn and his crew took the initiative to learn about PJM and understand the event to ensure and guarantee they could provide 24/7 support, security, and never subcontract any service (including transportation).
They respect and treat the PJM equipment as their own; every wire is taped with care each week to avoid an accident.
NCWS continually works with the PJM Trainers and the AV crew to maintain the high standards PJM and the Members have come to expect.
I am confident Shawn and NCWS have the expertise and knowledge, understanding and respect to successfully support and manage any project." ~ Paulette Bontempo, Sr. Training Coordinator, State and Member Training - PJM Interconnection.
For those of you considering using NCWS, I wanted to share my experience with you and the support I received. In a bit of a bind and under pressure to have some data center equipment moved from the loading dock to its final resting place, I reached out to NCWS for some assistance. I was less than one week away from a project deadline and very nervous I would not be able to make the date knowing I had such a short window to find a vendor to assist with moving of gear. I cold called NCWS and spoke to the receptionist who took all my information and let me know I would be contacted shortly. Within 2 hours Shawn was calling me and taking all my details and needs, he assured me NCWS could meet my deadline. Over the next couple days Shawn and the NCWS team worked with me to finalize what was needed, they took the extra step and completed an onsite survey, they communicated day, nights, and weekends to assure me all was good. I felt very confident in their abilities. In the end my time line was met, my expectations exceeded, and the data center equipment move was a success. I highly recommend NCWS when it comes to customer service and delivery, they get it. When the time comes for another move they will be my first and only call. -Ben VanHeusden, Microsoft - Technical Account Manager
Please pass this feedback to your managers. Thank you very much for your amazing job!! Zero HW problems, 100% cabling work and secure and professional work all the way. As we powered on the servers one by one in our new co-location and all lights are green and all the tests pass successfully we all were impressed. Guys you are a professional team and I will be happy to work with you in the future! Also as I am 20+ years in IT business I can appreciate well done job with 100% efforts from start to finish. Myself & Team (Todd, Sudheer, Greg & Tony) would like to say thank you and continue the good work. -David Cohen, Chief Information Officer, Sintec Media.
Thank you so much for your fine service! You have a great team, and it was great working with you and we will use your company again in the future for any of our needs. -Gregg Harris, Systems Engineer, Sintec Media
Reed Business Information had one of their businesses based in the Chicago area and had to relocate offices. As part of this project the Technology Department decided to take the opportunity to separate the data center from the user location and relocate the data center to a co-location facility in the area. The local business had used NCWS before for this type of relocation and so recommended them to me. NCWS relocated our data center over 2 weekends and the friendly staff were quick and efficient at removing the servers from the racks, packaging and shipping the server to their new destination. Once at the destination they were equally quick in racking the equipment and handing over to our data center staff for cabling. All equipment moved and came back up with no faults or problems. As part of our project we had also redeveloped a lot of solutions which resulted in a large amount of equipment ready for green disposal. NCWS also handled this angle of our plans with great efficiency and finalizing clearance before the expected time frame. Special thanks to Shawn Simon and Mike Godek who took care of us on this project - Ed Campbell, Technical Lead, RBI Technology - Infrastructure and Operations Group
We used NCWS to relocate our equipment from one data center to another 700 miles away. They were on time, very helpful in getting us unracked and flexible in how we worked together on site. The equipment arrived in its location ahead of quoted schedule and in perfect working condition. Great team to work with. -Robert Clayton, Vice President of Operations, Acculynk
It was great working with you and Jason to move our equipment down the mountain. You two were a very efficient team and handled the madness of many decision makers well. Our equipment was well taken care of and professionally racked. I would recommend National CWS again to anyone making such a move. I was also very impressed that you met our crazy time frame without complaint. Thanks for your hard work! - Scott Ward Director IT Infrastructure
I just wanted to reach out to you guys once again, to thank you for such a professional and amazing experience. The work you guys did and the manner in which you did it in was truly first class. Our data center move would have not gone as smoothly as it did with anybody else. You guys were on point, efficient, well organized and very accommodating. You truly made me feel as if you were members of my team in the whole process. I was just utterly impressed with you guys and the job you did. Thank you very much. - Juan Gonzalez, GK Medical Management, Director of IT
"I was tasked by my management Team to move our datacenter. They gave me a very short limited window of time to do so. We have 24 racks of gear and needed to move a large portion of it. The NCWS Team came in and explained their process and what was needed. They showed up early and worked through the night to move approximately 400 plus physical devices. The gear was boxed and loaded and then unloaded and unboxed at its new location in about a 12 hour period. What an amazing job. NCWS handled everything and my Team was able to handle the work we needed to do with ease. I would recommend NCWS to anyone looking to move IT gear. Again I had very little involvement as NCWS staff handled every item from beginning to end. To add the cost savings was also a very important piece of the move and NCWS was affordable and effective for our move." -Larry Moser, Director, Infrastructure Services
NCWS is my go to partner for all my Data Center move projects. Each job is expertly planned, correctly staffed and above all else, they make me look great in the eyes of my clients. On time, on budget and top quality work... I would not choose another moving vendor to work with, hands down. - Paul Swedis | TekScape | Project Manager Every person I interacted with on NCWS team from the initial survey and estimate to a follow-up question a few weeks later (after an easy and painless resolution) was pleasant, knowledgeable, efficient, and they all are genuinely happy to help. Our datacenter relocation went flawlessly and the NCWS team went above and beyond to deliver the project in a timely manner and with no damage to the infrastructure being moved. Wouldn't use anyone else for these services. - Jose Ciriaco | TekScape | Sales Engineer
We needed some equipment moved from a data center in Austin to our office in Houston. I was having trouble finding someone qualified to do the move who understood the logistics and special requirements of the equipment. The team from NCWS not only knew what I needed, they knew it better than me. They were on time move day, knew their way around the data center and had all the necessary tools. They had my systems out of the rack, moved to the dock, securely packaged and loaded in half the time I expected. Delivery was the next day, and the showed up on time, ready to go. They got everything racked back up and put in place in no time. Everything done correctly and professionally, not a scratch or dent, and I got to leave early. - Jason Cornick, Director IT Infrastructure, W&T OFFSHORE
Your teams were in top form this weekend for our data center relocation. Each team member was on-point and helped make our move a success. All my staff was very pleased your NCWS responsiveness and care that was taken in handling our sensitive electronic equipment Mike was great to work with. Thanks again. Rich Dussliere - Technical Services Sr. Director, McGladrey / Dave Engler, Systems Engineer Sr. / David Amhof, PMP, Project Manager, Corporate IT.
"Thanks for the hard work last night and this morning! I am extremely impressed by the quality of work National CWS performed. Everything was moved in quickly with no errors. Something very difficult to do." - John Kanyha, Quorum Business Solutions
"National Computer Warehouse Services (NCWS) recently helped us move large data center equipment from two sites in North Carolina to Georgia. The move was on a very short deadline and involved extremely expensive equipment. We had looked into moving the equipment ourselves but I wanted to offer our executives an alternative that would involve a highly trained professional company. NCWS has a great reputation and I liked that they provided a variety of services and would package the equipment for us all the while meeting a very tight deadline. Our CIO met the movers in NC and texted me to tell me how we made the right decision in going with NCWS, he was extremely happy with their professionalism and handling of the equipment and that they brought all the right moving materials. The staff from beginning to end was extremely professional and communicated all along the way. They answered all my questions patiently. I would highly recommend NCWS for all data center moves." - Ms. Arwen Mullikin | Project Manager IT
"Thank you NCWS for the attention to detail during our data center consolidation. The guys who moved the equipment were extremely careful and a pleasure to work with. We will definitely call NCWS for our next move." - Lisa Johnson | IT/Project Manager
"I have worked with NCWS on several projects in multiple organizations and they consistently exceed expectations on service, deadlines, project management and quality of service. They provide guidance in their area of expertise every step of the way." Farai Alleyne Vice President, Technology Operations
"The work NCWS did was focused and professional. I'm really glad we found them! I've done data center moves before and it is pain-staking detailed work. NCWS took care of ALL the details. The service we received exceeded expectations. Saved us time and trouble. Thank you!" - Aleksey Tsalolikhin | Director Ops & QA | Deluxe Digital Cinema USA
Fast efficient, Professional service. Arrived on time, handled with care! Very impressed! Thank you for making our move as easy as it could be. Pleasure doing business with you. Mike Novak, CTO, Teleperformance Americall
"The professional approach and execution by the NCWS staff eliminated all worries associated with moving our critical infrastructure." - David Lucas, ENP 9-1-1 Director
I just want to convey to the staff of NCWS and in particular, Shawn, our appreciation of the exemplary service received on our datacenter relocation. We had several shipping date changes which were accommodated and on the actual ship date NCWS was on time and took extreme care in prepping our equipment for shipment. Updates were provided while the equipment was in transit and through final delivery to our new facility. Great Job!! - Brian Farrar Manager, Network & Infrastructure The Annie E. Casey Foundation
"I was incredibly impressed at how easy the process was from start to finish. I filled out a simple web form with the necessary info to process a quote. I was then contacted by a NCWS representative who walked me through what to expect and outlined the services offered. After I received approval on my side the real value in NCWS was realized. Their communication was top notch from start to finish. The gentlemen who showed up to move our equipment were extremely professional and I truly got a sense that our equipment was in good hands. I like knowing that the person I send my equipment with is the same person who delivers it to its final destination, no handoffs. I plan on utilizing NCWS for all of my IT relocation needs." - Forrest McGee, AdvancePierre Foods
"I just want to thank you again for your exceptional service. You were very professional, organized, and efficient. Could not have asked for a better Data Center move. I would definitely recommend NCWS to anybody requiring any of your services."
"I want to convey how much I appreciate the services that Alliantgroup has received from NCWS. Michael and Paul showed up on time and their service was fantastic. They were very professional, went above and beyond, and took great care of our servers/equipment. Shawn I truly appreciate your jumping in and coordinating the moving and getting all the necessary insurance documents for building access within a day notice." ~ Anil, AlliantGroup
Both Michael and Paul were extremely professional and dedicated to the job. From the inventory, deconstruction of the cabling and rack, physical move, and reconstruction of the rack and cabling, the move could not have gone smoother. I would start any future move projects with NCWS. - Drew Heath, MCP, IT Systems Supervisor
From beginning to end the National Computer Warehouse Services (NCWS) team more than exceeded our expectations. We were under a tight deadline to move a large amount of equipment to another location without much notice, but I am happy to say that we were able to meet that deadline thanks to the folks at NCWS. They were extremely professional, knowledgeable, and responsive to all of our questions throughout the process. We highly recommend using NCWS for all of your equipment moving needs. -Josh Hudson, Project Coordinator CLEAREDGE IT SOLUTIONS.
"It was a successful, peaceful move and we will certainly have NCWS in mind for future relocations" - Barry Stelling, Infrastructure Analyst
"Everything went wonderful today, you folks are terrific." - Michael Grybos, IT Department
"Thank you for the great service you gave" - Mark Spence, Senior Infrastructure Engineer
Thanks Mike and Matt for a job well done. It was nice meeting you both. - Charlotte Gilliam SEC St. Louis
"Shawn & the team were very supportive and responsive from the outset and advised on things we needed to look out for and make a checklist to cover e.g. building access, loading docks, and elevator access."- Ahmed Desai VP - IT Primus Telecommunications Group, Incorporated (PTGi)
"NCWS was able to manage a Data Center Migration Project successfully, also allow us to do this remotely. Our current infrastructure was in Massachusetts and our HQ are located in Milwaukee , WI. With their involvement we avoid traveling to de origin and destination point. And they took care of everything since the very beginning. Services are worth it and we are really happy with it. I would recommend their service. Thanks to Shawn Simon!" - Andrés Romero Siller, Information Technology
"NCWS was responsive, diligent, ON-TIME delivery and most importantly the equipment arrived in GOOD condition"~ Luz Campo