How Apps Are Changing the Business Software Environment

by Stephanie Faris on Monday, February 08 6:00

From the time desktop PCs became commonplace on desks in offices everywhere, businesses have relied on a core group of software solutions to power what they do each day. Everything from word processing to client interactions have been handled by a combination of standard and personalized applications that keep things moving efficiently. Until recently, these software packages had to be manually installed by skilled IT professionals. Once in place, those same professionals needed to update the software on each PC manually, in addition to any bugs that they d have to troubleshoot at the local level.

Today s cloud-based software market gives businesses the opportunity to have always-updated software on all of their mobile devices and PCs with minimal support necessary. With so many apps available for free or little cost, businesses can save money, while also benefiting from the top-notch technicians hired by their cloud providers to maintain and troubleshoot them. Here are several ways apps have changed the business software environment.

Built-in Support

One of the best things apps have done for business budgets is a reduction in the need to find support specialists for support. With many cloud apps, a customer support number is available to report any bugs or problems, with talented professionals available to help. Cloud providers also have the funds available to hire the top security experts in the field, making sure business data is secure at all times. This also ensures minimal downtime, since these security professionals have the expertise necessary to keep things operational.

Budgeting

Apps often operate on a recurring billing structure rather than a one-time purchase price. For that reason, businesses usually find they must realign their budgeting to accommodate the new software environment. Instead of paying hundreds of dollars every five years to get the latest version, they may find, for instance, that they re paying $9.99 a month per user to have an always-updated version of an app. Some providers allow businesses to pay annually, which could be easier for some businesses that can plan for a one-time bulk payment every year.

Portability

Since cloud apps usually connect users directly to the Internet, they free up workers to move from home to the office to client meetings without disrupting their work. They can connect on their smartphones, tablets, laptops, or desktops, often using only a password. This has created a mobile workforce that lets professionals be accessible no matter where they go. It also allows workers to catch up on work when they re trapped in an airport, waiting for a flight, or working from home due to poor weather conditions. As a result, many businesses have created a telecommuting policy that gives employees the flexibility they need to work as they want to work.

With the right apps in place, businesses can remain productive at all times. They ll also save money and benefit from top IT expertise without having to pay separately for it. As cloud-based app reliance continues to grow, employers will likely find ways to use their newfound mobility to set up flexible work environments for themselves and their employees.