3 Reasons to Switch Your Business Phones to VoIP

by Stephanie Faris on Monday, April 13 6:00

As the personnel helping businesses relocate data centers and office IT equipment, server movers have seen a marked difference in the experience between businesses with traditional telephony and Voice over IP (VoIP). While many businesses have made the switchover in recent years, there are still larger and midsized businesses that are still holding out. One of the primary concerns, call quality, has largely been addressed in recent years, thanks to improvements in network capacity that makes VoIP just as reliable as landline-based phones.

But some businesses may still be unsure about making the switch. To help, here are some benefits of VoIP that could make a difference in your decision.

Scalability

One reason technology movers field so many questions about VoIP is that a move provides the perfect opportunity to make a change. With VoIP, a phone number travels with the handset, making it easy to move employees within an office once the move is complete. Even during the move itself, having VoIP technology in place beforehand can reduce downtime and ease the transition.

In addition to allowing businesses to add and relocate employees easily, VoIP systems can also scale to meet a business s needs as it grows. If new features become popular, they can more easily be added to a VoIP system than a landline one. This scalability is essential in today s businesses, which have seen technology change from voice calls to text messaging to videoconferencing.

Cost Savings

Often VoIP systems can be installed and maintained at a significant cost savings. While the initial switchover may cut into a business s budget due to the need to purchase equipment and pay labor, this expense can be recouped quickly.

In addition to this cost savings, businesses also quickly realize they can operate more efficiently with a VoIP system in place. Calls can be forwarded to mobile devices, helping save on on-site personnel, and if a line needs to be changed, and the phone company won t have to come out several times a year to disconnect and reconnect lines.

Advanced Features

Many VoIP phone systems offer a level of features not available on landline-based systems. This can include the ability to transition seamlessly from a mobile device to a desk phone, which is becoming increasingly more important in the modern work environment. For smaller businesses, the ability to easily forward calls from the main desk by ringing an employee s office and cell phone at once has made it easy for team members to work remotely.

VoIP systems also make it easier for businesses to utilize virtual receptionists and similar cloud-based services. Because the technology resides on servers, third-party services can more easily be set up to interact with them and, in some cases, may even be available as add-ons.

If you re considering making the switch from a landline to a VoIP, keep these benefits in mind. If you have an existing VoIP system and are planning a move in the future, server movers can help you determine the easiest way to move your system with minimal downtime.